DSC not linked to your PAN, DIN, or GSTIN on the portal? Getting 'DSC mismatch' or 'certificate not mapped' errors? We fix portal mapping issues remotely — resolved in 30–45 minutes.
DSC Mapping Issues occur when your Digital Signature Certificate is not correctly linked (mapped) to your identity on a government portal — such as your PAN on the IT portal, your DIN on MCA21, your GSTIN on the GST portal, or your user ID on e-tender portals. This causes 'DSC mismatch', 'certificate not registered', or 'user not mapped to DSC' errors. ClearlyComply resolves mapping issues by correctly linking your DSC to the right profile on each portal.
We determine which portals have mapping issues — MCA, GST, IT, DGFT, or e-tender portals.
Where required, old/expired DSC mapping is removed from the portal profile.
New DSC is registered and correctly linked to your PAN/DIN/GSTIN on each portal.
We verify the mapping is successful — portal now recognises your new DSC without errors.
We ensure all required portals are mapped simultaneously to avoid repeated visits.
Fixed price, no hidden charges. No fix = no charge. Book your remote session now.
Mapping is the process of linking your DSC certificate to your identity on a portal. It fails when: the DSC is renewed but old mapping not updated, wrong PAN/DIN is in the portal, or the portal database hasn't synced after renewal.
Yes. When your DSC expires and you get a renewed certificate, the old mapping becomes invalid. The new DSC must be re-mapped on all portals you use.
30–45 minutes for up to 3 portals. Additional portals may take extra time. We complete all mappings in one session wherever possible.
Yes. The same Class 3 DSC can be mapped to MCA21, GST portal, IT portal, GeM, and other portals simultaneously. Each portal has its own registration process.
DIN deactivation is a separate issue (DIR-3 KYC not filed). DSC mapping fix resolves the DSC-DIN link error — DIN activation requires filing DIR-3 KYC separately.
Most DSC issues — driver errors, browser configuration problems, portal mapping failures, Java conflicts — are resolved within 30 minutes during a remote session. Complex token damage or CA-level issues may take longer, but we always provide a clear timeline upfront.
If our technician is unable to resolve your DSC issue during the remote session, you pay nothing. This guarantee covers all software-side issues: driver installation, browser configuration, portal mapping, and Java setup. Hardware failures (physically damaged token) are excluded but clearly communicated before the session begins.
After booking, our technician contacts you on WhatsApp and shares a secure remote access link (AnyDesk or TeamViewer). You download the small app, share the session code, and our expert connects to your computer to fix the issue live. The entire process takes under 5 minutes to set up.
DSC works best on Google Chrome (with the Embridge or Signer extension), Mozilla Firefox (with the Java plugin or browser extension), and Internet Explorer/Edge in legacy mode. Most government portals like MCA21 and DGFT work on Chrome or Firefox with the correct DSC signing extension installed — our team configures this during the session.
We support all Certifying Authority tokens: eMudhra, Capricorn Technologies, Sify Technologies, NSDL e-Governance, and IDSign. All token form factors are supported: standard USB tokens and smart card readers. Our technicians are trained on all CA-specific driver software and portal configurations.
Yes. We use industry-standard encrypted remote desktop tools (AnyDesk or TeamViewer). You have full visibility and control at all times — you can disconnect at any point. We never ask for your DSC PIN or private key. The session is limited to installing drivers and configuring browser settings only.
If we are unable to resolve your issue in the first session, we schedule a follow-up at no additional charge. If the issue requires a new DSC issuance (e.g., corrupted token), we clearly explain the situation and provide a transparent quote before proceeding. You are never charged for an unresolved session.
Yes. If your DSC has expired or the USB token is physically damaged, we handle the complete reissuance process. DSC Reissuance starts at ₹1,499 and includes a new FIPS token, fresh Aadhaar eKYC, and courier delivery. We also revoke the old certificate to prevent misuse.
We provide remote DSC support for clients in all major Indian cities — same quality, same price, nationwide.
Not in the list? Contact us — we help DSC users across all of India.
Expert technicians. Remote resolution in 30 minutes. No fix = No charge guarantee.
Our technicians connect remotely and resolve most DSC issues within 30 minutes — driver errors, browser conflicts, portal mapping failures.
We charge only if we fix your issue. If we can't resolve it in the session, you pay nothing. Zero risk for you.
No office visit needed. Our expert shares your screen securely and fixes the issue live — from the comfort of your office or home.
eMudhra, Capricorn, Sify, NSDL, e-Mudhra — all Certifying Authority tokens and all government portals fully supported.
Expert remote support · 30-minute resolution · No fix = No charge
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