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Website Legal Documents in India 2026 — Privacy Policy, Terms & Conditions, Cookie Policy

Every website and app collecting user data in India must publish a Privacy Policy under DPDPA 2023. Non-compliance attracts penalties up to ₹250 crore. Our lawyers draft custom, publish-ready documents in 2–3 days.

✓ DPDPA 2023 compliant ⭐ 4.9/5 (1,247 reviews) ⚖️ Lawyer-drafted · Not templates 📦 4 documents included
🔒DPDPA 2023 + IT Act
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🌍GDPR-ready option
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₹999₹1,99950% OFF
4 documents · Lawyer-drafted · Ready in 2–3 days
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What Are Website Legal Documents?

Mandatory legal pages every Indian website and app must publish — not optional, not just "good practice"

Website legal documents are legally binding pages that govern the relationship between your website/app and its users. They disclose how you collect, use, and protect user data; define the rules of using your platform; and limit your liability for content and transactions. In India, these documents are now mandated by multiple laws — the Digital Personal Data Protection Act (DPDPA) 2023, the Information Technology Act 2000, the IT (Reasonable Security Practices) Rules 2011, and the Consumer Protection (E-Commerce) Rules 2020.

Using generic free templates found online is risky — they often do not reflect your actual data practices, may not comply with the latest DPDPA 2023 requirements, and would not hold up if a user or the Data Protection Board (DPB) scrutinises your Privacy Policy. ClearlyComply's lawyers draft custom documents tailored to your specific website type, data practices, and the states/countries you operate in.

Beyond legal compliance, payment processors like Cashfree and Razorpay, and app store platforms like Google Play and Apple App Store, require a published Privacy Policy before they approve your merchant account or app listing. Without proper legal documents, you cannot accept online payments or publish your app.

Laws That Require Website Legal Documents in India

Multiple regulations now mandate specific disclosures — non-compliance can be costly

DPDPA 2023

Digital Personal Data Protection Act 2023 requires every Data Fiduciary to publish a clear Privacy Notice, obtain valid consent for data processing, and provide mechanisms for data principals to access, correct, or erase their data. Penalty: up to ₹250 crore.

IT Act 2000 + Rules 2011

The IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 require websites collecting sensitive personal data to publish a Privacy Policy covering data collection, purpose, disclosure, and retention. Penalty: compensation claims plus criminal liability.

Consumer Protection (E-Commerce) Rules 2020

E-commerce entities must display Refund and Cancellation Policy, seller details, grievance officer contact, and estimated delivery timelines. Non-compliance attracts action from the Central Consumer Protection Authority (CCPA).

GDPR (for EU users)

If your website is accessible to EU/EEA users — even without targeting them — and collects cookies or user data, GDPR applies. Penalties reach EUR 20 million or 4% of global revenue. Our Standard plan includes GDPR-compliant provisions.

Payment Gateway Requirements

Cashfree, Razorpay, PayU, and Stripe all require a published and accessible Privacy Policy and Terms & Conditions before activating your merchant account. App stores (Google, Apple) also mandate a Privacy Policy link before app approval.

Copyright Act 1957

Your Terms & Conditions should assert your intellectual property rights over website content, code, graphics, and branding. A properly drafted IP clause deters copying and strengthens your position if infringement occurs.

⚠️ DPDPA 2023 Penalties for Non-Compliance

Failure to implement reasonable data security safeguardsUp to ₹250 crore
Failure to notify data breach to Data Protection BoardUp to ₹200 crore
Non-fulfilment of obligations toward children's dataUp to ₹200 crore
Non-compliance with Data Principal rights (access, correction, erasure)Up to ₹10,000
Cost to get compliant with ClearlyComply₹2,999

Who Needs Website Legal Documents?

If your website or app collects any user data — name, email, phone, IP address, or cookies — you need a Privacy Policy

E-commerce websites selling products online
SaaS platforms and web applications
Mobile apps on Android or iOS
Service businesses with contact or booking forms
Blogs and news sites with newsletter signup
EdTech platforms and online course websites
Fintech, lending, and payment applications
HealthTech and telemedicine platforms
Recruitment and job portal websites
Social networks and community platforms
Freelancer portfolios that collect enquiry forms
Any website using Google Analytics, Facebook Pixel, or cookies

What's Included — Documents in the Package

Every document custom-drafted for your specific website by a practising advocate — not a fill-in template

📦 E-commerce add-ons (Standard plan): Refund & Cancellation Policy, Shipping & Delivery Policy, and Grievance Officer disclosure — mandatory under Consumer Protection (E-Commerce) Rules 2020 for all online sellers.

Information We Need to Draft Your Documents

We collect these via a short intake form — no technical knowledge needed, takes 10 minutes

How ClearlyComply Drafts Your Legal Documents

5-step process — from intake form to publish-ready documents in 2–3 business days

1

Submit Business Intake Form

After payment, you receive a 10-minute intake questionnaire via email. You share your website URL, business type, data collected, third-party tools used, and geographic user base. No legal or technical knowledge needed.

2

Advocate Reviews Your Website

Our practising advocate visits your website, reviews the intake form, checks for any compliance gaps (e.g., cookies loaded without consent, data collected without disclosure), and identifies which laws apply to your specific situation.

3

Custom Documents Drafted

Your Privacy Policy, Terms & Conditions, Cookie Policy, and Disclaimer are drafted specifically for your website — referencing your actual data practices, third-party tools, and business model. No generic templates are used.

4

Review and Revisions

Draft documents are sent to you in MS Word and PDF format within 2–3 business days. You may request up to 2 rounds of revisions to ensure the documents accurately reflect your business operations.

5

Publish on Your Website

Once approved, you receive the final documents in HTML, PDF, and MS Word format — ready to copy-paste onto your website or embed in your app. We also provide a placement guide showing where each document should be linked (footer, signup form, payment page).

Benefits of Proper Website Legal Documents

Beyond compliance — why every serious business invests in custom legal documents

DPDPA 2023 compliance: Avoid penalties up to ₹250 crore under India's new data protection law
Payment gateway approval: Cashfree, Razorpay, and Stripe require Privacy Policy before activating merchant accounts
App store approval: Google Play and Apple App Store reject apps without a published, accessible Privacy Policy
Investor due diligence: VCs and angel investors check for legal compliance documents during startup due diligence
Limit liability: Properly drafted Terms & Conditions limit your exposure to user claims, chargebacks, and legal disputes
IP protection: Assert copyright over your website content, branding, and code — prevents copying without a cease-and-desist basis
User trust: Published legal documents signal professionalism — users are more likely to share data and complete purchases on compliant sites
Google AdSense eligibility: AdSense and other ad networks require a Privacy Policy disclosing cookie and data usage before approving publisher accounts

Website Legal Documents Pricing 2026

One-time fee · Custom-drafted by advocates · Unlimited future use on your website

Basic

₹999/one-time
  • Privacy Policy (DPDPA 2023 + IT Act)
  • Terms & Conditions
  • Cookie Policy
  • Disclaimer
  • 2 rounds of revisions
  • MS Word + PDF + HTML format
  • Delivery in 2–3 business days
Get Started →

Premium (SaaS / App)

₹7,999/one-time
  • Everything in Standard
  • End User Licence Agreement (EULA)
  • Data Processing Agreement (DPA) for B2B SaaS
  • Acceptable Use Policy
  • GDPR + DPDPA Data Processing Notice
  • App store Privacy Policy (Google/Apple format)
  • Free annual update for 1 year
Get Started →
💡 One-time fee, permanent use: Once drafted, your legal documents belong to you and can be used permanently on your website. No annual subscription, no per-page fee. Update requests beyond the 2 included revisions cost ₹999 each — for example, if you add a new third-party service or change your refund policy.

Frequently Asked Questions — Website Legal Documents India 2026

Is a Privacy Policy mandatory for Indian websites?+

Yes. Under the Digital Personal Data Protection Act (DPDPA) 2023 and the IT (Reasonable Security Practices) Rules 2011, every website or app that collects personal data from Indian users must publish a Privacy Policy. This applies to any website with a contact form, newsletter signup, login, or analytics tracking. Non-compliance can attract penalties up to ₹250 crore under DPDPA 2023. Additionally, payment gateways (Cashfree, Razorpay) and app stores (Google Play, Apple App Store) require a published Privacy Policy before approving your account or listing.

What is DPDPA 2023 and how does it affect my website?+

The Digital Personal Data Protection Act (DPDPA) 2023 is India's comprehensive data privacy law enacted in August 2023. It applies to all entities (called "Data Fiduciaries") that process digital personal data of Indian residents. Key obligations include: publishing a clear Privacy Notice explaining what data is collected and why; obtaining explicit consent before processing personal data; providing users the right to access, correct, and erase their data; appointing a Grievance Officer; and notifying the Data Protection Board of any data breach within the prescribed timeframe. Penalties range from ₹10,000 (failure to maintain contact for grievances) to ₹250 crore (failure to implement reasonable security safeguards).

What documents are included in the Basic ₹2,999 package?+

The Basic plan (₹999) includes four custom-drafted documents: (1) Privacy Policy — DPDPA 2023 and IT Act 2000 compliant, covering data collection, purpose, third-party sharing, retention, and user rights; (2) Terms & Conditions — user obligations, IP ownership, liability limitation, governing law, and dispute resolution; (3) Cookie Policy — types of cookies, purpose, duration, and opt-out mechanism; (4) Disclaimer — limiting liability for content accuracy, third-party links, and professional advice. All documents are delivered in MS Word, PDF, and HTML format within 2–3 business days, with 2 rounds of revisions included.

Are these custom-drafted or generic templates?+

All documents are custom-drafted by practising advocates specifically for your website and business. We start with a detailed intake questionnaire covering your business type, data collected, third-party tools (Google Analytics, WhatsApp, payment gateways, ad networks), payment methods, and geographic user base. The documents accurately reflect your actual data practices — not a generic fill-in-the-blanks template. This is important because generic templates often fail to disclose third-party tools you actually use (e.g., Meta Pixel, Google Analytics 4) — which itself is a DPDPA 2023 violation.

Do I need GDPR compliance if my website is based in India?+

Yes, if your website or app is accessible to EU/EEA users and you collect any data from them — even just through analytics or cookies — GDPR applies to that data. GDPR fines can reach EUR 20 million or 4% of global annual turnover. Many Indian SaaS companies, e-commerce stores, and app developers have EU users without actively targeting them. Our Standard plan (₹4,999) includes GDPR-compliant provisions alongside DPDPA 2023 compliance — covering both Indian and EU legal requirements in one set of documents.

Do e-commerce websites need additional legal documents?+

Yes. E-commerce websites in India must comply with the Consumer Protection (E-Commerce) Rules 2020, which require: (1) Refund and Cancellation Policy — clearly stating the conditions and timelines for refunds; (2) Shipping and Delivery Policy — estimated delivery timelines, courier partners, and delivery failure process; (3) Grievance Officer disclosure — name, designation, and contact email of an internal officer who handles consumer complaints within 30 days. These are included in the Standard plan (₹4,999) alongside the core Privacy Policy and Terms & Conditions.

How long does it take and what is the delivery format?+

Standard delivery is 2–3 business days after receiving your completed intake form. Priority 24-hour delivery is available in the Standard and Premium plans. Documents are delivered in three formats: MS Word (editable, for future minor updates), PDF (for records and sharing), and HTML (copy-paste ready for your website pages). We also provide a placement guide explaining exactly where each document should be linked on your website — typically in the footer, on the registration/login page, and on the checkout/payment page.

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